Refund Policy

Last updated: June 2026

1. Challenge guarantee

The Evolve 8-Week Challenge includes a results guarantee. If you:

…and you still do not see a measurable change in how you look or feel, contact support@hqevolve.com for a full refund of your challenge payment. No questions asked.

The guarantee requires you to do what you signed up to do. Partial effort does not qualify.

2. How to request a guarantee refund

Email support@hqevolve.com within 7 days of completing week 6. Include your name, purchase email, and confirmation that you met all guarantee requirements. We will review and process eligible refunds within 14 business days.

3. Refunds outside the guarantee

Because the challenge includes immediate digital delivery (program setup, nutrition targets, and app access), refunds outside the guarantee are assessed case by case once delivery has started. Contact us before your round begins if you need to discuss your purchase.

4. Pre-orders and enrollment windows

If you purchase during a pre-order period before a round starts, you may cancel for a full refund before the round begins by emailing support@hqevolve.com. Once the round starts and your program is delivered, standard guarantee and discretionary refund terms apply.

5. Ongoing coaching

Refund terms for ongoing Tier 1 and VIP coaching are outlined in your coaching agreement. Tier 1 includes a guarantee of additional free coaching if requirements are met and results are not visible at 8 weeks. VIP includes extended coaching at no charge if requirements are met and agreed goals are not reached by week 12.

6. Chargebacks

Please contact us before initiating a chargeback. We will work to resolve issues fairly. Chargebacks filed without contacting us first may result in removal from programs and future enrollment.

7. Contact

Refund requests and questions: support@hqevolve.com